买回去就坏，说明问题并要求处理。
A Faulty Item · 8 轮 · 你要说 4 句
对方
What seems to be the problem?
有什么问题吗？
你
This kettle stopped working after two days.
这个水壶用了两天就坏了。
对方
I'm sorry about that. What exactly happens?
很抱歉。具体是什么情况？
你
It turns on, but the water never gets hot.
能开机，但水一直烧不热。
对方
That sounds like a fault. Would you like a new one?
听起来是故障。您要换个新的吗？
你
I'd rather have my money back, honestly.
说实话，我更想退钱。
对方
That's fine. I'll process a full refund.
没问题。我给您全额退款。
你
Thank you for handling it so easily.
谢谢你处理得这么爽快。