收到时包裹破了。
It Arrived Broken · 8 轮 · 你要说 4 句
对方
What is the problem with the parcel?
包裹有什么问题？
你
The box was crushed when it arrived.
到的时候箱子被压坏了。
对方
Is the item inside damaged?
里面的东西坏了吗？
你
Yes, the frame is broken in two.
是的，相框断成两截。
对方
Did you photograph it before opening?
打开前拍照了吗？
你
I took photos of everything.
我都拍了。
对方
Good. Attach them to this claim.
很好。附在索赔单上。
你
How long does a claim usually take?
索赔通常要多久？